I Want to See the Manager!

They come in with self-righteous indignation
Mouths set to determined grim lines
"I want to see the manager!", they exclaim
Not understanding it's not me they really need

I inwardly sigh as I extend a compassionate hand
They don't get it yet, they don't want to
So eager to place responsibility elsewhere
As I, ever the diplomat, negotiate their whims

Sometimes they'll surprise me with newfound grace
We'll forge new understandings and connections
But more often than not they just sit there, angry
For each one I touch, there are nine I cannot

Still, the ten percent make it worthwhile

In spite of of the jerks, emails, and conference calls

It's been said to bloom where you are planted

Purpose and passion forged ifrom a mere desk job