What moron decided that cable customer service
was best when you ignore people?
You spend forever on hold listening to canned music
before hearing some recording
tell the call may be recorded for training purposes.
Do they really want to save for all time
the conversation where they don't help you?
Plus you have to make option choices by pressing buttons
none of which ever fit my needs,
making me wonder if they intentionally deleted the ones I might want.
Finally, after thirty minutes I am blessed to talk to a real person.
Nobody who really knows a thing about cable
reading answers off some script.
When I'm done, so grateful for their overpriced services,
having been helped with no real help,
I get the usual "have a nice day."
Dreams of vodoo dolls shaped like cable employees
come into my mind before I hang up.
A contest entry
- Exasperated? by RatherImaginative.
1750 points, ended December 18, 2007, 12 entries
Honorable mention
• next poem in this contest, remove from contest
Comments
1 - 5 of 5
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I wish I had written this, it is my favourite peeve of all time. well at least there is some small satisfaction, it is a perfect way to blow off steam without electrifying the Robot, MY smile for the day was here,
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Thank you for the wonderful comment
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You forgot to mention how that polite, disembodied voice implores you to "Please stay on the line, you call is valuable to us." Ha! I snickered all the way through this piece. Just a thought, but the 10th line could use a little reworking for clarity, either a change of wording or maybe a little punctuation in strategic spots. Thanks so much for entering my contest!
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Thanks for the great comment. I did redo the 10th line. Hope that helps.
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Works great. Thanks a bunch!
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