I have learned that many newcomers and even several regulars don't know how to ticket someone. This is just a basic run through for you on AP and some of it's features.
Ticket- Sometimes problems develop between members or someone leaves a extremely rude comment and you don't know what to do. A Ticket is where you notify a Moderator so that they make take care of the matter and if need be, make sure that the proper procedures are followed. This may be a warning, they will tell you put someone on ignore( I will cover this as well) or it may lead to someone being banned.
Ticket- Sometimes problems develop between members or someone leaves a extremely rude comment and you don't know what to do. A Ticket is where you notify a Moderator so that they make take care of the matter and if need be, make sure that the proper procedures are followed. This may be a warning, they will tell you put someone on ignore( I will cover this as well) or it may lead to someone being banned.
At the bottom of all pages on All Poetry you will find Inappropriate content on this page? Please let us know which rule is being broken and which message you consider harassment.. Beside that is a little area you fill in with with your complaint for example Someone said I was and say who, what, when and where and click send. As well as the word rule is also a link that leads to the Frequently asked questions area, where you can find answers to most questions you might have without having to involve a Moderator.
When you send a ticket normally it will tell you that someone will get back to you in 24 hours. Most of the time you hear from someone sooner than later. You will remain anonymous and need not worry that they will tell on you, as I know that has been the case for a lot of people not complaining in the past.
If you have a question on All Poetry where do you go?
At the top of the screen there is a bar that has Poetry, Contests, lists and Groups and Learn and Forums and Help.
At the Help bar click on it depending on what type of question you have (IE. if you are looking for a new member contest ) you can click just ask a question allpoetry.com/ticket
and it will lead you to where you may ask a Greeter which is again linked for a simpler course. If it is a complaint there is also a area or block that you may fill in there and wa la click send and it is done. You can also send a IM TO HELP and someone will answer as soon as possible.
Policies may also be found on that same page allpoetry.com/special/policies it goes into site rules and summaries of what can be written
and what isn't allowed such as language. Before anyone Writes on here I highly suggest they look through here and continue to check back often as sometimes the Rules are subject to change.
Instant Messages
I have learned that a lot of members do not realise that refreshing their pages lets them see new messages, simply by going to the arrow at the top of your web browser and clicking this you will see new messages, system messages and Group messages.
To send a instant message you can either click the (im) next to someone's name or on the messages page which can be found under your name again it is linked, there is a blank im form. Type in someone's name then what you want to say and send. To return a im, simply click reply. It is that simple.
Group Messages
If you are a member of a group on All Poetry and your group allows messages to send a message to the entire group it is the same format, just click the (im) next to their name Wenches for example and ta da you type and send. Make sure Group IMS are allowed some Group Owners frown on messages in a group as it tends to take up a lot of space.
Block and Ignore
When problems arise between you and another member it truly is better to put them on block and ignore. To do this under your name you will see settings, click that and it takes you to a page where you can edit yourself. This allows you personal freedom and choice, to put someone on Ignore click where it says Manage your Ignore list, type in the offenders name and it's done. The same for Block, type in their name and it will ask if you wish to place them on ignore click yes and it lessens your time. I would suggest clicking the box that also says hide any messages or comments from this user, so that you aren't even reminded of them at all.
Well this is enough for right now, I will write Lesson Two soon and I hope this helps someone. Being here can be exciting and fun, as long as you are able to learn the ropes and not feel awkward.
Take Care and Welcome to All Poetry...
Adding your comment:
also, I noticed the other phrases that are links are in white, but that one is not linkable(if that is indeed a word 
)....just pointing that out in case something happened during editing.
Anyway, wonderful job dear...I hope you are okay. 
I got lost every second in this huge labyrinth 
This was very well written, informative and concise. You're so smart 
I'm still not much more computer savvy but I do know my way around Allpoetry thanks to people who like you, were willing to share their time and the wealth of information they hold. Great job here! 
